Kerstin Göbel

Kerstin Göbel is a seasoned freelance Experience Designer specializing in Customer Experience (CX), Employee Experience (EX), and User Experience (UX) with expertise spanning over a decade. Kerstin has collaborated with various notable companies, including Digital Concept, Triplesense Reply, Ray Sono AG, SYZYGY, MRM//McCANN Germany, and Deutsche Bahn, where responsibilities entailed analyzing requirements, uncovering customer needs, mapping journeys, optimizing UX, and developing interactive prototypes. Prior experience includes serving as a Senior UX Architect at Publicis Sapient and UX Architect at Neue Digitale/Razorfish GmbH, focusing on user experience methodologies and team supervision. Kerstin holds a Diplom in Media System Design from Darmstadt University of Applied Sciences, obtained in 2007.