T-CETRA
Alana Scheffler has extensive experience in technical program management and product ownership, currently serving in multiple roles such as Technical Program Manager, IT Product Owner, Information Technology Business Analyst, and Technical Writer at T-CETRA since September 2020. Prior to this, Alana worked at Time Warner Cable from March 2009 to September 2020, where roles included Supervisor of Voice Operations, Supervisor of the Technical Operations Center, and Supervisor of Tier III Technical Support. Alana's educational background includes studies at Muskingum University, Ohio University, and Zanesville High School.
T-CETRA
T-CETRA is a leading financial technology enabler that converts cash payments into secure, auditable, cashless transactions at over 10,000 retail locations in the U.S. and Puerto Rico that primarily serve cash preferred customers. Our payment solutions bridge the digital divide for these underserved communities and are used by Fortune 500 companies within the wireless, online marketplace, subscription based premium service, transportation, healthcare, charitable, and government sectors, connecting them to the 84.8 million un/derbanked individuals in the U.S. VIDAPAY, our proprietary cloud-based payment portal, helps these retailers mitigate risk and increase sales. Its intuitive interface enables retailers to manage customer accounts in real-time within a safe, secure payment transaction framework.