Ben Brown

Ben Brown is an experienced Infrastructure Monitoring and Observability Engineer II currently employed at T-Mobile since August 2025, previously serving in the same capacity at UScellular from August 2007 to August 2025. In this role, Ben collaborates with various stakeholders to develop and implement complex monitoring solutions and administers tools such as Splunk, Dynatrace, Broadcom Unified Infrastructure Management, and IBM BMC Discovery. Prior positions include leadership roles in incident and problem management, coordinating IT restoration efforts, and overseeing customer service operations. Ben holds a B.S. in Cybersecurity and Information Assurance from Western Governors University, expected in October 2024, and attended Roane State Community College from 2017 to 2020.