T-Mobile
Crystal Martin is a seasoned professional with extensive experience in customer experience management and project management within the telecommunications industry, notably with T-Mobile and Sprint. Currently serving as a Senior Customer Experience Manager at T-Mobile, Crystal leads strategic design initiatives focused on commerce, billing, and merger integrations. Prior roles at Sprint include managing device pricing and promotions, as well as overseeing quality assurance and go-to-market strategies across various channels. Crystal's career began in retail support and operations, with a strong foundation in customer service and team leadership. Educational achievements include studies at the University of Utah and Salt Lake Community College.
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T-Mobile
515 followers
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.