Crystal Miller currently serves as Customer Care Manager at T-Mobile, a position held since August 2025. Prior to this role, Crystal worked at UScellular for over 22 years, advancing through various positions including Customer Support Manager, Customer Service Coach, Customer Relations Associate, and Customer Service Representative. Notable achievements include receiving the TOP Award in 2024 for excellence in promoting a positive culture and the Leadership Excellence Circle Award in 2018 for outstanding new hire retention efforts. Crystal's earlier experience includes roles at MCI and GC Services, contributing to a well-rounded background in customer service and support. Education was completed at Coe College from 1999 to 2002.
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