Jasmine Rice is a seasoned professional with extensive experience in customer experience management and sales operations, primarily at T-Mobile since 2008, currently serving as Principal Customer Experience Manager. Jasmine has played a pivotal role in migrating T-Mobile's business and government customers to a new Salesforce platform while managing strategic technology implementations. As a Senior Manager, Jasmine successfully led a migration team for 250K Sprint customer accounts, achieving significant cost savings and earning prestigious accolades. Jasmine's background also includes managing sales operations excellence, launching innovative products and services, and contributing to internal audits at Microsoft and Deutsche Telekom. Jasmine holds a Bachelor’s degree in Finance and Economics from Western Washington University and an Associate’s degree in Business Administration from Everett Community College.
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