Ken Moss is a seasoned professional in the telecommunications industry with extensive experience in service management and operations. Currently serving as Senior Manager of Service Integrity & Restoration Engineering at T-Mobile, there is a proven track record in managing diverse teams to maintain network integrity and operational uptime for cloud and premise-based 4G/5G networks. Previous roles include leading client success and service management initiatives at UScellular and Orange Business, where Ken was recognized with a 2023 Leadership Excellence Award and achieved high customer satisfaction levels. Ken has also held director-level positions responsible for substantial P&L management and operational excellence. Educational credentials include an MBA from Benedictine University.
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