Lucy Liu

Lucy Liu currently serves as the Sr. Director of CRM & Retention at T-Mobile, a position held since January 2024. Prior to this role, Lucy Liu was the Director of Customer Retention & CRM at Mint Mobile / Ultra Mobile from January 2021 to January 2024, and before that held the position of Sr. Director of CRM, Consumer Engagement & Analysis at Newegg from January 2020 to January 2021. Lucy Liu also served as the Director of CRM & Analytics at Boot Barn between January 2017 and January 2020 and was the Director of CRM at Oakley from January 2014 to January 2017. Lucy Liu holds an MBA from the University of Southern California and a Bachelor of Economics from Nankai University.