Carol Potter Deloach

Customer Care Advocate at T3 Expo

Carol Potter Deloach has a diverse work experience spanning several companies and roles. Carol'smost recent position was as a Customer Care Advocate at T3 Expo, starting in October 2022. Prior to that, they worked at Macy's as part of the Customer Experience team from August 2022 to October 2022. Before their roles at T3 Expo and Macy's, Carol held the position of Sales Manager at Dillard's Inc., specifically at the Mall of Louisiana location. In this role, they were responsible for managing the sales team, achieving sales targets, and monitoring sales performance. Carol also has experience in the hospitality industry, having worked as a Convention Services Manager at The Renaissance Baton Rouge from September 2019 to March 2021. Carol developed and oversaw conventions, managed group room blocks, and resolved conflicts. Additionally, Carol worked as a Customer Account Manager at The Expo Group from July 2013 to April 2019, where they facilitated show planning for associations and exhibitors. Carol also held the position of Director of Client Services at VideoPlus from June 1993 to June 2006, managing client relationships and overseeing various departments. Carol's earlier experience includes roles such as Consultant and Database Programmer/Developer at Melson & Associates, where they developed and installed database systems for financial institutions, and Special Project Coordinator during a college internship at Trammell Crow Company, gaining experience in accounting, property management, leasing contracts, and special event planning.

Carol Potter Deloach attended the University of North Texas from 1984 to 1989, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Business and Real Estate.

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