Arthur Zhuravsky

Arthur Zhuravsky is an accomplished customer experience professional with extensive experience spanning over two decades across various industries. Currently serving as the Director of Customer Experience at Tabby since January 2023, Arthur has successfully transformed the CX organization, significantly improving customer satisfaction and productivity metrics. Prior to this role, Arthur held key positions at Farfetch, where initiatives under Arthur's leadership enhanced customer experience through Voice of the Customer data, and at Kupishoes/Lamoda.ru, where Arthur directed customer service operations for multiple contact centers. Earlier career roles include customer service and management positions at National Savings Bank, Microsoft, R-Style Softlab, and Gazprombank. Arthur holds degrees in Marketing from Plekhanov Russian University of Economics and Finance from All-Russian Finance & Economics Institute.