Mahmoud Ayad

Mahmoud Ayad is a seasoned professional with extensive experience in customer service and quality assurance. Currently serving as a Customer Service Team Lead at Tabby since August 2023, Mahmoud previously held multiple roles at Breadfast from June 2020 to August 2023, including Senior Quality Assurance Specialist, Quality Specialist, and Customer Experience Specialist. Prior experience includes positions at Uber from July 2017 to May 2020 as a Quality Assurance Specialist and Community Support Specialist. Mahmoud holds a Bachelor's degree in Business/Commerce from Cairo University, completed in 2012.