Shannen Butts

Shannen Butts is an experienced professional currently serving as a Senior Social Media Customer Service Representative at Tactacam LLC since September 2023. This role focuses on providing social media support for Tactacam's cellular trail cameras, assisting customers with troubleshooting and product features. Prior to this, Shannen held various managerial positions at FedEx for 25 years, including Manager of Repair Operations and IT Operations Manager. In these roles, Shannen led a team of technicians in optimizing hardware repair processes and ensuring efficient technology management within the FedEx network. Shannen holds educational credentials from the University of Mississippi and Mt. Pleasant Christian Academy.