Joanne McKee Foley, PMP has over 20 years of experience in project management and customer support services. Joanne currently serves as the Director of After Market Support at TacMed Solutions™, where they manage the Customer Support team and is responsible for order fulfillment of the trauma simulation product line. Joanne also provides product and process support for pre and post-sale customers. Prior to their current role, they worked as the Director of Customer Support Services at Kforce Government Solutions, Inc., overseeing all aspects of Customer Service and Project Management for the TraumaFX product line. Joanne has also held positions at Alorica, Inc. as a Senior Project Manager in the PMO, and at High Tower Software, Inc. as the Director of Project Management and Customer Service, where they managed the Project Management and Technical Support teams. In addition, Joanne has experience as a Program Management Consultant at Goals, Unlimited, Inc. and has held various roles at Artemis International Solutions Corp., including Director of Tier II Support, Vice President of Product Management, and Director of Product Management. Throughout their career, Joanne has demonstrated a commitment to improving customer support and product delivery processes.
Joanne McKee Foley, PMP has pursued a solid educational background to complement their professional qualifications. Joanne holds a Masters degree in Management Science from California State University, Fullerton, which they completed at an unknown time. Prior to that, they successfully attained a Bachelors degree in Business Management from the University of California at Riverside, although the specific timeline for their studies remains unknown. With their diverse educational foundation, Joanne McKee Foley, PMP is well-equipped to excel in their professional endeavors.
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