Kait Semon

Senior Customer Experience Manager at Tactile Medical

Kait Semon, MBA, is an experienced professional in customer experience and business intelligence within the healthcare sector. Currently serving as the Senior Customer Experience Manager at Tactile Medical, Kait focuses on representing the voice of customers and implementing national CX training initiatives. Previously, at Women's Care Florida, Kait held the position of Director of Business Intelligence, leading a team to enhance analytics capabilities across the organization. Additional roles include positions at Starkey Hearing Technologies, Medtronic, and PrairieCare, where Kait developed and executed strategic projects aimed at improving patient care and operational efficiency. Kait holds an MBA in Health Care Administration from the University of St. Thomas and a Bachelor's degree in Health Sciences and Psychology from the University of Missouri-Columbia.

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