Darlene Dali Lopez Rodriguez has a diverse background in customer service and support roles, with experience in companies such as Tactis, BCU, Trajector Medical, Dedalus Group, and DXC Technology. Darlene has also worked in various titles such as Bilingual Senior Support Center Guide, Medical Intake Representative Team Lead, and Associate Professional Service Delivery Coordinator. With a Master of Business Administration from Grand Canyon University and a Bachelor of Science in Biomedical Sciences from the University of Puerto Rico-Aguadilla, Darlene is well-equipped to excel in their field.
October, 2023 - present
May, 2022
Associate Director - Call Center Technical Customer Service at Verizon
Senior Engineering Manager, Client Products & Emerging Technologies at Airbnb
Community And Engagement Manager at World Food Programme
Director Customer Experience Technology at Trellix
Director Of Channel Sales - IT & Electrical Distribution at Vertiv