Tactis
Joseph Dunn has a wealth of experience in the field of information technology, having worked in various roles such as IT Instructor, Information Technology Manager, System Engineer, and more. With a Master's degree in Computer Science and a Bachelor's degree in Game and Interactive Media Design, Joseph has a strong educational background to complement their hands-on experience. From managing user accounts and computer equipment in the US Army to overseeing digital tactics for the United States Army Recruiting Command, Joseph has proven expertise in technical roles. Additionally, their experience as a Project Manager and Technical Director showcases their leadership skills and ability to handle complex projects.
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Tactis
Tactis is a strategic customer experience agency specializing in integrating all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. Through our capabilities, which include strategic customer experience planning, optimization, and operations, we build and operate transformative user touchpoints for public and private sector clients.