Moshe Shaked

Moshe Shaked is a seasoned support engineer with extensive experience in contact center technologies, currently employed at Tadiran Telecom since May 2011. Prior to this role, Moshe worked at EasyRun for over 14 years, providing support to major customers and OEM partners while managing complex international call center installations. Moshe's career includes positions as a customer support engineer and field service engineer in the US market, as well as an IT manager at Continental Bank and a computer class manager at Tel Aviv University. Moshe began their professional journey in the Israel Defense Forces, managing a team focused on personal computer support. Educational background includes an associate degree in electrical engineering from Ort Yad Singalovski and further studies at Tel Aviv University.