Omar al Otaibi

Omar Al Otaibi is an experienced professional in the customer service and operations management sectors, currently serving as the Violations Processing Manager at TAHAKOM since April 2023. Prior to this role, Omar was the Water Friends Center Manager at NWC from November 2021 to March 2023. From September 2006 to July 2022, Omar held various positions at Mobily, including Senior Manager of Contact Center Operations, where responsibilities included managing call center teams and ensuring effective customer support. Earlier in the career, Omar worked as a Ground Support Service representative at Saudi Arabian Airlines from June 2004 to September 2006. Educational qualifications include a Bachelor's degree in Business Administration from King Faisal University and a diploma in Technical Support from Dammam College of Technology.