Chris Roche is an experienced customer service professional currently serving as the Customer Services Manager at Tai Calon Community Housing Limited since July 2010. In this role, Chris leads the customer services team to deliver a high-quality, cost-effective service. Previous positions include Customer Service Supervisor, where Chris ensured excellent customer experiences and managed complaints processes, and Monitoring and Liaison Officer, responsible for the organization’s complaints management system and coordination with local authorities. Early career experience includes administrative roles at Blaenau Gwent County Borough Council and the Valuation Office Agency.
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