Tai Software
Johan Stiven Mahecha Hurtado is an experienced professional with a diverse background in customer support, quality assurance, and training. Currently serving as a Product Advocate at Tai Software since May 2021, Johan collaborates cross-functionally to enhance customer interactions and provides valuable feedback to the Product Management and Marketing teams. Previously, as a Client Success Specialist, Johan focused on onboarding and training logistics and transportation brokers on software functionalities. At Scotiabank, Johan held the position of Assistant Quality Assurance Manager, where monitoring compliance, strategizing for recovery efficiency, and improving quality standards were key responsibilities. Earlier experience includes working as a Quality Analyst at Atento Colombia, where auditing and coaching agents were central tasks, and as a Travel Guard Assistant Analyst at AIG, coordinating medical assistance for travelers and providing customer service.
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Tai Software
Tai TMS is an all-in-one domestic freight management system for full truckload and LTL shipments. Tai gives your team unmatched speed and scalability with automation implanted into every phase, along with direct integrations to carriers, load boards, and capacity tools.Tai Software’s core group of developers and freight industry experts hashelped freight brokers scale growth for over 20 years. We are dedicated to introducing unique, envelope-pushing, instantly accessible products to the transportation management industry. We believe in perfecting our existing products and expanding only when we can meet our own highest standards. Our lean organization allows us to focus on continuous innovation to ensure our customers are always empowered with the most cutting-edge software.