Melissa Porter

Melissa Porter possesses over 25 years of experience in customer relations and operations within the formalwear industry. Currently serving as the Vice President of Customer Solutions at Tailored Brands, Inc. since April 2011, Melissa oversees the customer experience for multiple brands, including Men's Wearhouse and Moores Clothing for Men. Prior to this role, Melissa held significant positions such as Vice President of Customer Relations and Senior Director of Contact Center Operations at Men's Wearhouse, and National Manager of Customer Service at After Hours Formalwear. Professional journey reflects a consistent focus on enhancing customer service through effective leadership and management.