Lucie Napoli

Lucie Napoli has several years of experience in customer service roles. Lucie started their career at Johnson & Johnson as a Customer Service Representative from January 2017 to June 2017. Lucie then worked at the Disney Store as a Customer Service Representative from November 2017 to February 2018. After that, they joined Birds Eye as a Customer Service Representative from February 2018 to November 2018. Lucie then moved on to tails.com, where they held various roles. Lucie started as a French Customer Experience Specialist from November 2018 to June 2020. Lucie then became a Customer Experience Process Improvement Specialist - FR from June 2020 to June 2021. From June 2021 to February 2022, they served as a Customer Experience Process Improvement Lead - UK & EU. Currently, Lucie holds the position of Customer Experience Commercial Team Leader at tails.com from December 2021.

From 2010 to 2012, Lucie Napoli attended Lycée Odilon Redon and earned a Baccalauréat degree in Marketing.