Constantina R. A.

Constantina R. A. has a wealth of experience in customer service and content moderation. Constantina R. began their career in 2015 as a Production Assistant at Sunrise - Bookings & Events Agency, where they were responsible for maintaining stock lists and ordering supplies, overseeing the maintenance of facilities and equipment, and assisting staff in their activities. In 2018, they joined Zipy as a Customer Support Specialist, where they were tasked with answering customer support requests efficiently via Help Desk, Email, and Live-chat, handling Viva payments and chargebacks, and resolving customer complaints through active listening. Most recently, Constantina joined Taimi: LGBTQ+ Dating App in 2020, where they have served as the Content Moderation Team Lead, Content Moderation Supervisor, and Content Moderation & Customer Support Agent.

Constantina R. A. obtained a Bachelor's degree in Events Management from Canterbury Christ Church University between 2009 and 2012. Prior to that, they obtained a Baccalaureate degree in Mathematics with Computer Science and English bilingual from National Highschool "Vasile Lucaciu" between 2005 and 2009. In 2009, Constantina was also certified as a Teacher of English to Speakers of Other Languages by the Romanian Ministery of Education.