Julia Matviychuk

Head of Customer Success and Care at Taimi

Julia Matviychuk has a diverse work experience spanning from 2014 to 2018. In 2014, they were a Member of IA department for the European Youth Parliament - Ukraine. In 2016, they were an Account Executive at Havas Engage Ukraine and a Co-Founder of E-Commerce projects. In 2017, they founded Tempo leather, a brand of leather accessories. In 2018, they were the Head of Customer Success and Care at Taimi: LGBTQ+ Dating App, managing Customer Support, Content Moderation, User Research, and Trust&Safety teams. Julia also founded La Fineza, a luxury leather accessories brand, and was the Head of Customer Success and Care at Hily - Dating App.

Julia Matviychuk's education history includes a Bachelor's degree in International and Intercultural Communication from Taras Shevchenko National University of Kyiv, which they completed in 2017. Julia has also obtained certifications from various institutions, such as a Manager as Coach certification from LinkedIn in 2023, a SQL Fundamentals certification from SoloLearn in 2020, a Product Management Course certification from Udemy in 2020, an IELTS certification from IELTS BRITISHCOUNCIL in 2016, a Developing Innovative Ideas for New Companies:The First Step in Entrepreneurship certification from the University of Maryland, College Park in 2014, and an Advanced Product Management certification from Udemy. Additionally, Julia Matviychuk is currently enrolled in Harvard Business School Online and Wharton Online.

Links

Timeline

  • Head of Customer Success and Care

    November, 2019 - present

  • Head Of Customer Support

    July, 2019

  • Support Team Lead

    November, 2018

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