Shiju John

Shiju John is an experienced ITSM Consultant with a strong background in BMC Remedy and IT service management. Currently employed at Tait Communications since October 2021, Shiju has previously held positions at Nokia, Zensar Technologies, CyberMAK Information Systems, Column Technologies, IBM India Private Limited, and Keane. Shiju's expertise extends to customer support implementation, asset customizations, and system engineering, with a focus on providing solutions for notable clients, including Wataniya Telecom and Schneider Electric. Educational qualifications include a PG Diploma in IT Security Management from Nelson Marlborough Institute of Technology and a BTech in Computer Science and Engineering from SCMS School of Engineering and Technology.