Keisha H. is a skilled System Administrator currently partnering with Booz Allen Hamilton at Take2 Consulting, LLC, supporting the Department of Veterans Affairs in End User Operations and Account Management since May 2024. Prior experience includes a role as a Senior Information Technology Associate at Infosys, where training involved the Service Now platform and application development, and a brief position as a Help Desk Analyst at HCL Technologies. Keisha has also contributed to Shaw University as a Lab IT Assistant, focusing on Linux troubleshooting and IT support, and has experience as a Webmaster at Flood Group NC and a Tier 2 Remote Desktop Support intern with the North Carolina State government. Keisha holds a Bachelor of Applied Science in Computer Information Systems from Shaw University and is currently pursuing a Master of Professional Studies in IT Management at Georgetown University.