Jim Russo is an experienced IT professional with a strong background in end user computing and infrastructure management. At Talcott Resolution, Jim serves as the Director of End User Computing, overseeing the establishment of new IT infrastructure within a cloud-first strategy. Prior to this, Jim held multiple leadership roles at The Hartford, including M&A Infrastructure Integration Lead, where responsibilities included managing infrastructure activities during mergers, and Director of Operations and Risk, overseeing risk governance and regulatory compliance. Jim's extensive career spans various positions in asset management, operations, and client support, demonstrating a comprehensive understanding of IT processes and infrastructure. Educational credentials include a BS in Management Information Systems from Central Connecticut State University and leadership training from Cruxpoint Consulting.