Viviana Castro

Viviana Castro is a seasoned professional in customer success and data analysis, currently serving as a Senior Customer Success Manager at Talent.com since October 2020, where responsibilities include client retention and growth in tech recruitment. Prior experience includes roles as a Data Analyst at Rubikloud Technologies, focusing on machine learning solutions, and as a Senior Analyst at Shoppers Drug Mart, where data insights informed CRM strategies. Early career experience includes a Logistics Engineering Internship at Walmart Canada and a Research Assistant position at the University of Toronto. Viviana holds a BASc in Applied Science and Engineering from the University of Toronto and a certificate in Digital Marketing from BrainStation.