Donata Ferrario

Donata Ferrario is a seasoned professional in product management and technical support, with a career spanning over a decade in the technology and digital marketing sectors. Currently, Donata serves as a Senior Product Owner at Bullhorn4Salesforce since April 2018, while also holding the position of Product Owner at Talent Rover by Bullhorn since May 2014, where responsibilities include designing and QAing new features as well as managing escalation issues. Previous experience includes serving as a Google AdWords Online Specialist at arvato UK & Ireland, providing customer support in advertising, and as a Salesforce CRM Technical Support Agent at Stream Global Services, resolving global technical cases. Donata has also worked as a freelance contractor for QA testing and language testing within the gaming industry. Educational background includes studies at Dublin Business School and Alma Mater Studiorum – Università di Bologna.