Nanice A.

Service Delivery Manager at Talents Arena

Nanice Ahmed has a diverse work experience spanning multiple industries and roles. Nanice began their career as a Customer Service Representative at Vidéotron, where they provided professional customer service and handled inquiries and transactions over the phone. Nanice then worked as the Head of Operations at Enactus, where they coordinated HR activities, conducted recruitment and interviews, and created reports and monthly evaluations. Nanice also worked at Microsoft as an ERP Telemarketing Representative and at Be-On as a Telemarketing Representative. In 2016, they joined HSBC as a Financial Crime Compliance L1 Analyst, where they ensured work was delivered in accordance with internal policies, monitored business information for unusual activity, and supported compliance audits and projects. Later, they were promoted to the role of Financial Crime Compliance L1 & L2 TM Analyst at HSBC, where they continued to perform similar duties. Their most recent position was as a Technical Hiring Manager at Talents Arena, an AI-based platform connecting tech talents with companies. In this role, they provided various tech hiring services, such as technical interviews, consultation, and employer branding.

Nanice Ahmed's education history begins with their completion of the General Certificate of Secondary Education at École Sainte-Anne, Le Caire from 2001 to 2011. Nanice then pursued a Bachelor of Arts (B.A.) degree in Languages & French literature at Ain Shams University from 2011 to 2015. Additionally, they obtained several certifications, including Essentials of Human Resources from the American Chamber of Commerce in Egypt in October 2019, Administrative Professional Foundations from LinkedIn in June 2019, Writing Formal Business Letters and Emails from LinkedIn in June 2019, Writing a Proposal from LinkedIn in June 2019, and Ram Charan on Coaching High Potentials from LinkedIn in May 2019. Nanice also completed HR Training from Wellspring Egypt in February 2015, Around the World in Six Competences from LOGIC Training & HR Development in November 2014, and the Business Development Track and Employability Skills Track from the American University in Cairo & Aspire Experiential Business Solutions in September 2014. Nanice participated in the Enactus Egypt National Competition in August 2014 and obtained the Liste Goncourt - Le Choix de l'Orient 2012 from Institut français du Liban in January 2013. Finally, they achieved the Thanaweya Amma certification from the Ministry of Higher Education, Egypt in August 2010 and the Delf B1 & B2 (Diplôme d'études en langue française) from CFCC in June 2010.

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