Talkdesk
Crystal Miceli is an accomplished executive with extensive experience in product and marketing roles across various technology companies. Currently serving as Vice President and Head of Product & Industry Marketing at Talkdesk since November 2023, Crystal has previously held positions such as Vice President and Head of Product & Portfolio Marketing (Security) at Cisco from March 2022 to November 2023, and Vice President at Ivanti and Alida. Other significant roles include Director at BMC Software and Senior Director at CA Technologies, with a career beginning in technology project management at Phoenix Health Systems and engineering management at Walmart. Crystal holds a Bachelor of Science in Computer Science from Tulane University and an MBA in Strategy and Marketing from Louisiana State University.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.