Crystal Miceli

Crystal Miceli is an accomplished executive with extensive experience in product and marketing roles across various technology companies. Currently serving as Vice President and Head of Product & Industry Marketing at Talkdesk since November 2023, Crystal has previously held positions such as Vice President and Head of Product & Portfolio Marketing (Security) at Cisco from March 2022 to November 2023, and Vice President at Ivanti and Alida. Other significant roles include Director at BMC Software and Senior Director at CA Technologies, with a career beginning in technology project management at Phoenix Health Systems and engineering management at Walmart. Crystal holds a Bachelor of Science in Computer Science from Tulane University and an MBA in Strategy and Marketing from Louisiana State University.