Fred Li is an experienced product management professional with a diverse background in the technology sector. Currently serving as the Director of Product Management at Talkdesk, Fred has previously held roles as a Principal Product Manager at Talkdesk, Senior Product Manager at Zendesk, and Senior Product Manager at Alibaba Group. Additionally, Fred has provided product management leadership and startup advisory services to various startups, highlighting a strong expertise in developing and managing innovative products.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.
