Frederico Lopes

Frederico Lopes is an accomplished professional with extensive experience in strategy, operations, and product management within the technology and communications sectors. Currently serving as Director of Strategy & Operations and Principal Product Manager at Talkdesk, Frederico focuses on the growth, adoption, and usage of Talkdesk products while collaborating closely with product teams and customers. Previous roles include Senior Manager of Product Management at Talkdesk, RCS Product Specialist and Project Manager at WIT-Software, and various positions at HIS, NETVITA.COM, and Flor de Utopia, showcasing expertise in product strategy, requirements analysis, team leadership, and client engagement. Frederico holds a BSc in Informatics Engineering from the University of Coimbra and several English language certifications from the University of Cambridge.