Jillian Shealy

Jillian Shealy is a seasoned professional in customer success and management, currently serving as a Strategic Customer Success Manager for North America at Talkdesk since July 2021, after progressing from an Enterprise Customer Success Manager role. Prior experience includes serving as a Senior Customer Success Manager and Customer Success Manager at Skillsoft, where Jillian focused on driving learning initiatives and fostering client relationships. Earlier roles include managing a sales team at Marriott International as Manager of Reservations and Customer Care, and as a Social Services Case Manager with the Georgia Division of Family & Children Services, addressing child welfare issues. Jillian's educational background includes a Master of Arts in Christian Education and Theology from Asbury Theological Seminary and a Bachelor's degree in Elementary Education from Kingswood University.