João Guilherme Ribeiro

João Guilherme Ribeiro is a skilled professional with extensive experience in technology and sales. Currently serving as a Demo Engineer at Talkdesk since September 2023, João also has a background as a Sales Development Representative, focusing on identifying opportunities and nurturing leads. Previously, João worked as a Chatbot Analyst at Rentcars, where involvement in implementing a chatbot system enhanced customer communication. As an IT Technician at Instituto das Cidades Inteligentes, practical experience was gained in resolving technical issues and supporting users. Prior roles include Incident Analyst at Sascar, where João addressed vehicle theft investigations, and Team Leader at SYKES Brasil, managing customer service interactions and providing multilingual support. João's educational background includes a FullStack degree from FulltureSchool and ongoing studies for a Bachelor of Technology at Saint Leo University.