Jonathan Renfro

Jonathan Renfro serves as the Senior Manager of Channel Operations at Talkdesk, overseeing the Channel Operations Team and enhancing customer, partner, and employee experiences. Previously, Jonathan held the role of Referral Program Manager at Zoom, where efforts focused on standardizing Direct Partner Sales programs and implementing a tiered partner loyalty program. Jonathan's extensive background at 8x8 included positions such as Sr. Manager of Global Practices and Tools, where operational tools and processes for Customer Care were developed, and Sr. Manager of Implementation Operations, which involved cross-functional support for implementation teams. Other experiences include sales and administrative roles at Classic Car Wash, David Lewis Realty, South Hills Community Church, and REI. Jonathan holds an Associate of Arts degree in Communication from West Valley College.