Tiago Matos has a diverse professional background starting in the Portuguese Navy as an Operador de Guerra Electrónica. Transitioning to civilian roles, Tiago served as a Dinamizador at PT Contact, Marketing & Sales Executive at SHLOKLABS, and Operations Manager at Randstad Portugal. Currently, at Talkdesk, Tiago holds the positions of Director, Customer Care and Senior Manager, Technical Support EMEA. Matos is pursuing a degree in Gestão at Instituto Superior de Contabilidade e Administração de Lisboa after completing Técnico de Informática de Gestão at Escola Profissional Bento de Jesus Caraça.
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