Jenni Phillips is an experienced project manager currently working at TalkTalk since January 2020. Prior to this role, Jenni served as a Senior Project Manager at British Gas from March 2011 to September 2019, managing digital journey transformation projects and customer communications across various brands. Jenni's expertise also includes managing change initiatives, particularly in digital customer communication transformation, where strategic partnerships were developed to enhance customer experience. Earlier experience includes working as an Account Executive at Communisis and as a Medical Doctor at NHS Professionals. Jenni holds a Bachelor of Medicine, Bachelor of Surgery (MbChb) degree from the University of Liverpool, earned between 1998 and 2006.
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