Tallinna Vesi AS
Uurve Trel is the Head of Customer Experience at AS Tallinna Vesi since August 2022, bringing extensive experience from previous roles, including Head of Second Line and Claims Department at Telia Eesti from July 2016 to December 2021, where notable achievements included offering high-quality solutions to customer claims and streamlining workflow. Prior experience also includes leadership positions in contract management, quality development, and sales development at Elion Enterprises Ltd from January 2008 to June 2016, where responsibilities encompassed managing IT service contracts, testing development processes, and improving sales systems. Uurve Trel holds a Master's degree in Music Teacher Education from the Estonian Academy of Music and Theatre.
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