Billing Specialist

Role: Billing Specialist

Location: Brisbane, Australia

Job type: Permanent

Description of Role:

The key focus of the role is to action daily billing related tasks, maintain schedule tasks and interfaces for billing, client reporting and enquiries.

Key Responsibilities:

Groupings or areas of responsibility in the job

Daily Billing Tasks

Maintain Schedule tasks and interface

Client Reporting

Actions

Billing inquiries raised as activities/e-mails

Meter read exceptions and meter read import-related reconciliation

Billing exceptions generated from bill run

QA for invoices generated

Invoice processing and reconciliation

Maintain billing-related schedule tasks

Maintain billing-related interfaces

Generating and populating reports based on criteria for billing-related

Key Performance Indicators (KPIs)

Complete daily workloads in the allocated time and meet the client KPIs

Ensure accuracy and quality of work is achieved

Client KPI’s

Reporting to be completed weekly on a Monday

Monthly reporting is to be completed within 2 business days

Essential Skills/Experiences

Microsoft Office product experience

Excellent interpersonal skills, with the ability to communicate effectively, both written and verbally

Keen ability to multi-task and manage workload across multiple clients

Ability to work effectively and independently under tight deadlines

Accuracy and attention to details

Ability to adapt to new business processes in a fast-paced environment

Desirable Skills/Experiences

Energy Industry experience is desirable

Microsoft Excel

Utility billing system