James Young is an experienced professional in customer success and account management, currently serving as Customer Success Lead at Talon.One since January 2022, having previously held the role of Customer Success Manager there. Prior to Talon.One, James had a significant tenure at Echobox as a Customer Success Manager from October 2019 to January 2022, and at Simple - The Intelligent Marketing Platform from June 2017 to September 2019 in the same role. James also served as Account Director at The White Agency for a brief period in 2016 and spent five years as Account Manager at Oomph. Earlier in his career, James worked as Account Manager at MXM Mobile and held the position of Project Manager at The Hyperfactory in New Zealand. James holds a Bachelor of Commerce (BCom) in Business, Management, Marketing, and Related Support Services, along with a Certificate in Project Management, both from the University of Auckland.
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