Customer Support Team

The Customer Support Team at Talpa eCommerce is dedicated to ensuring a seamless and satisfying experience for all users. Led by the Director of Customer Care & Fulfilment, the team handles customer inquiries, manages support tickets, and innovates customer care strategies. With roles such as the Innovation Manager Customer Care, Teamleider Klantenservice, Webcare Agent, and Customer Care Data Support, the team excels in providing timely assistance, analyzing customer data, and maintaining high levels of customer satisfaction across all platforms. Their ultimate goal is to make every interaction a winning moment for the customer.