Gordon Dowden

Gordon Dowden is an experienced Network Operations Engineer at Tampnet since August 2023, where responsibilities include proactive network monitoring, analysis, troubleshooting, and managing network performance KPIs. Prior to this role, Gordon spent over six years at SoftLayer, an IBM Company, progressing from Network Operations Center Technician to Network Reliability Engineer, focusing on critical network elements and system maintenance. Gordon's earlier experience includes technical and customer support roles at Asurion and Delta Airlines, as well as extensive service in the US Army, where leadership and technical inspection of the AH-64D Apache Longbow systems were key responsibilities. Educational qualifications include an AS in Computer Science, Network Engineering from Lone Star College and an AA in General Computer Studies from the University of Maryland Europe.