Tangerine
Iesha Smith is an experienced professional in fraud analysis and customer service, currently serving as a Fraud Analyst at Tangerine since August 2018. In this role, Iesha protects organizations from financial losses due to fraudulent activities and has successfully implemented procedures to minimize financial impact while reconciling accounts. Previously, Iesha held the position of Bank Administrator at Tangerine, providing exceptional customer support and ensuring compliance with financial regulations. Iesha's career also includes experience as a Sorter at Costco Wholesale and as a Team Lead at Stealth Monitoring, Inc., where skills in operational oversight and incident management were demonstrated. Iesha holds a Bachelor of Commerce in Business Management with a focus on Law and Business from Toronto Metropolitan University, a Paralegal Diploma from Canadian Business College, and an Advanced Diploma in Business Administration from Centennial College.