MD

Michael Denson

Client Experience Manager at Tango Health

Michael Denson has a diverse work experience spanning various roles and industries. Starting in 1998, they worked at APW Enclosure Products as a Customer Care Leader and Manager, where they streamlined department procedures and improved customer satisfaction. From 2001 to 2004, they worked at Michael J. Scolaro, M.D., Inc. as a Front Office and Operations Manager, responsible for supervising the front office, scheduling appointments, maintaining medical records, and handling client complaints.

In 2004, they joined Spherion as a Project Manager and Sales representative, working directly with Costco to place and track orders. From 2006 to 2009, they worked at Keystone Automotive as an Inside Sales and Office Manager, where they managed financial, operations, and inside sales departments.

In 2009, they moved to LKQ Corporation as a Corporate Trainer, providing onsite and webinar training on software platforms for an international automotive parts company. Michael also provided project management and training during acquisitions.

From 2015 to 2019, they worked at Harte Hanks as a Corporate Trainer, responsible for managing and training new call center technical employees for Samsung mobile devices.

Since 2015, they have been working at Tango Health, Inc. in several roles. Initially, they worked as an Implementation Manager, leading and executing Affordable Care Act product implementations. Then, they became a Customer Success Manager, maintaining relationships with VIP clients and ensuring contract renewals. Lastly, they became a Client Experience Manager, managing Implementation Managers and Customer Success Managers, and working with the Tango Leadership Team to provide the best client experience possible.

Michael Denson attended Eastern New Mexico University. It is unclear when they started or finished their education there as the start and end years are not provided. However, during their time at the university, they pursued a field of study in psychology. No information is available regarding the completion of a specific degree.

Links

Previous companies

LKQ Corporation logo

Timeline

  • Client Experience Manager

    March, 2019 - present

  • Customer Success Manager

    January, 2017

  • Implementation Manager

    September, 2015