Susana Zhou

Susana Zhou is an experienced Solution Architect at TAP Air Portugal since November 2017, specializing as a Business Architect for CRM and Channels. Prior roles include Business Analyst for the Frequent Flyer Programme at TAP Air Portugal, focusing on bridging business requirements with IT, and Product Manager at Polarising. Susana's extensive career at Accenture spanned over a decade, where responsibilities included senior consulting roles in project management, business analysis, and technical integration for TAP Air Portugal's revenue management and operational systems. Susana holds a degree in Chemical Engineering from Instituto Superior de Engenharia de Lisboa.