Kawtar Adam

Senior Customer Service Agent at Taptap Send

Kawtar Adam has a diverse work experience spanning from 2018 to 2023. Kawtar began their career as a Teacher in 2018, where they taught evening classes to both children and adults. During this role, Kawtar adapted their teaching methods to suit the needs, abilities, and interests of their students and was responsible for assigning and grading homework.

In 2022, Kawtar joined Jumia Maroc as a Customer Service Representative. Kawtar'sresponsibilities included using Salesforce to create tickets and track issues, collecting and storing data in the backend system, and handling special requests and complaints from customers. Kawtar held this position until November 2022.

In 2023, Kawtar held two roles as an Inbound Customer Service Representative, one at Taptap Send and another at Ria Money Transfer. However, the duration of these roles is not specified.

Kawtar Adam completed their Bachelor's degree in Applied Linguistics from Ibn Tofail University between 2019 and 2022. Before that, they obtained their High School Diploma in Economics from Le bastion in 2019.

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