Marie Clune

Marie Ficco is an experienced operations and customer success professional with a strong background in optimizing client retention and enhancing customer experiences across various companies. Currently serving as the Director of Operations and Director of Customer Success at Taradel LLC, Marie has successfully defined post-sales processes and established the "HVC Program" to improve campaign performance for high-value customers. Previous roles include Head of Customer Success at Armored Things, Enterprise Customer Success Manager at VergeSense, and Customer Success Manager at Proxy, Condeco, and Pexip, where Marie focused on client relations, retention strategies, and effective project management. Additional experience includes roles in account management and sales at AvePoint, Randstad USA, and The Branding Agency by Proforma.