Tijo Thomas is a seasoned professional with over a decade of experience in customer care and management. Currently serving as a Senior Manager at Target since April 2013, Tijo leads the contract services team, overseeing essential processes such as pre-qualifications and contracts. Previously, Tijo worked at Firstsource Solutions Limited from January 2008 to March 2013, beginning as an associate in the Verizon process and advancing to Team Leader and subsequently Process Leader, earning accolades such as Best Team Leader and induction into the Hall of Fame at Verizon. Tijo's educational background includes a BA in English from Alagappa Tamil Nadu University and studies in Art/Art Studies at St. Mary's Boys High School.
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