Frank Joeres

Frank Joeres brings extensive experience in customer service and team leadership, having worked at TARGOBANK since November 2004. In the role of People Lead for the agile Multikanalteam Konto- und Kreditkartenservice, Frank Joeres has focused on implementing agile teams, enhancing customer centricity, and managing recruitment processes. Previous roles include Team Leader for Konto- und Kreditkartenservice and Customerservice, as well as positions at Kaiser’s BKK, BKK Für Heilberufe, and BARMER, where responsibilities ranged from process coordination to service center management.